“From our first meeting in 2000, it was clear that Steve's integrity, industry knowledge and professionalism would help me achieve my business objectives. I always look forward to working with him." ....Paul Binsfeld, CEO, Company Nurse, Scottsdale, AZ
“Steve has the unusual combination of being a people person and being technically savvy. He knows how to translate customer needs into technical requirements." ....Kent Fuge, Sr. Sales Engineer, IBM, Phoenix, AZ
"I have worked with thousands of people and gotten to know a few of the great ones personally. Steve is a professional of the highest integrity, and one of most diligent people I have had the pleasure of working with." ....Victor Gloria, Risk Manager/Controller, JMG
“I have known Steve for over 20 years. He is one of the best people I have ever known and the best person I have ever done business with. He is hard working, loyal and honest.” ....Terry Preece, President, MountainView Software, Kaysville, UT
“I have had the pleasure of knowing Steve since the early 1990s. He has always treated me with infinite courtesy and the utmost respect. His service? Nothing less than excellent.” ....Diana Rich, Workers Comp Professional, Orange County, CA
"I would love to have 100 Steves working for me. He is a person of high integrity.” ....Troy Butterfield, Owner, Adz-N-Enz, Morgan, UT
“Steve provided the highest level of customer service and accountability of anyone we have worked with in the software industry.” .....Mike Marsh, Owner, Midland Claims Services, Billings, MT
“Steve is extremely capable, flexible, smart and a very competent and credible individual. He comes highly recommended.” ....Carmen Cochran, Chicago, IL

I'm a software guy who specializes in claims management and RMIS systems. I love the claims/risk industry, and have found a home there.

Being the entrepreneurial type, I also have a couple of side projects going. :)

Thanks for visiting my site. Don't hesitate to contact me.

Political Burn-Out

by admin · Comments (0)
11 Dec

I’m an independent voter – technically.

I definitely lean Republican, but a few years ago I got so sick of party politics I formally switched my affiliation to Independent.

So 2012 was the biggy. I will be 100% up-front and tell you that I voted for Mitt Romney and backed him 110%. Simply put, I’m not an Obama fan. You just need to read a couple of my posts on Claimwire to see that. So I not only voted for Mitt, I donated some money as well. I was all-in.

Leading up to November 6th I was a complete Political junkie. I watched Bill O’Reilly almost every night. I listened to Rush every chance I could. I read stories on realclearpolitics.com, and looked at the polls closer than I looked at sports scores.

Now?

I’m bummed out and burned out. Haven’t watched a full hour of O’Reilly, nor listened to more than a few minutes of Rush since Election Night. And do you know what? I don’t miss it at all.

It’s not that I don’t care. I love our country, and believe it to be the greatest country in the world. But, I’m tired, and I feel like my voice is not heard anymore. Something happened on November 6th that hurt deeply. I don’t think I’m alone in feeling that way.

I’m sure I’ll get interested again, but right now I’m tired of politics.

 

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The RFP: A Useful Practice, or a Waste of Time?

by admin · Comments (0)
12 Apr

I’ve responded to dozens and dozens of RFPs in the past 18 years. I can’t even imagine how many hours I’ve spent working on them.

I’ll be totally honest, I’m not a big fan of RFPs – at least from the vendor’s perspective. Why? Because the vast majority of RFPs are poorly designed, poorly written, and way too long. Organizations who send out RFPs are just trying to get the best response so they can make the best choice in vendors, right? Yes, that’s true, and I’m sure that is their intention. Unfortunately, in their quest to weed out unwanted vendors they create a mountain of unnecessary and quite useless information.

The Purpose of an RFP

The whole purpose of an RFP, from the buyer’s perspective, is to sift through a large number of potential vendors, and get to a reasonable number of qualified candidates. Once the buyer has narrowed the list down, the next phases of selection begin – demonstrations, presentations, on-site visits, etc.

It doesn’t take a 900 page RFP to help you narrow your list of candidates. Read More→

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Categories : Claims Management, Client Work, Risk Management
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Steve Jobs and Personal Risk Management

by admin · Comments (0)
09 Apr

I read a great article by Kevin Quinley today on InsuranceThoughtLeadership.com.  The premise of the article was Steve Job’s decision to avoid a potentially life-saving surgery until it was too late. It was a side of the Steve Jobs story I had never heard.

According to Jobs’ biographer Walter Isaacson, Jobs “had an unusual form of pancreatic cancer that was treatable through surgery.” The sad ending to the story is that he went against the advice of his doctors, family, and friends saying he didn’t want “his body to be opened up.”

I’ll let you read Kevin’s excellent article to get the rest of the details. The sad result was Jobs pre-mature death which very possibly could have been avoided.

I, of course, never knew Steve Jobs personally, but I have always been a huge fan. I’m an iPhone, iPad, and Macbook Pro fanatic. I’ve even written a few articles about Apple products, and how much I love them. Like the rest of the world, I felt a great loss when I heard of Jobs’ passing. We will all miss him.

We learned a great deal from Jobs life. I hope we learn from his death as well.

 

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Categories : ClaimCompass, Risk Management
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Looking forward to RIMS

by admin · Comments (0)
05 Apr

I’ve attended the RIMS (Risk and Insurance Management Society) for about 15 years in a row. It’s a great conference. Mostly, I enjoy catching up with people I don’t get to see very often. It’s also a perfect place to meet new people.

This year I won’t be exhibiting, but I’ll be there to meet clients, prospective clients, and friends. Let me know if you’re going to be there and would like to meet. You can email me at steve@claimcompass.com.

–Steve

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Categories : ClaimCompass
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“Skinning” ClaimCompass for Company Nurse

by admin · Comments (0)
01 Mar

We have a new project with Company Nurse, one of our excellent customers, to “skin” ClaimCompass and give it a Company Nurse look and feel.

This is a great move on their part – it will give their corporate identity a great lift. Everyone of their customers who access ClaimCompass will see Company Nurse’s logo, colors, content, etc. The screen shot here is the mock-up/proof of concept we used. Looks dang good.

We’ll roll this out in about two weeks.

 

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Categories : ClaimCompass, Client Work, Design, Web Development
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A Busy Weekend

by admin · Comments (0)
26 Feb

Woah! That was a rough weekend. Our guys put in a ton of time over the past weekend to get an API ready for Riskonnect, one of our new customers.We ran into a few roadblocks due to a new environment. #Shoutout to our developers and the great developers at Riskonnect who worked with us to get this done!

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